In order that we may offer you an excellent user experience, a more targeted system to your needs, and quickly resolve any problems and doubts, it is important that you carefully read our privacy policy and terms of use. We believe in transparency, so our privacy policy is simple and directly related to questions you may have. All information is registered on our site are used to create the best possible experience for our candidates. Thus, for example, you learn quickly that new positions related to your field of interest arose. Our communication is always carried out by e-mail candidato@across.jobs from which send calls for new trainee programs and training, links to perform online tests, dynamic calendars, e-mails to update curriculum and informational messages regarding our services.
Communications shall be sent only to the e-mails registered by the candidates themselves and their receipt may be interrupted at any time by setting the candidate's portal or by sending an email to abuse@across.jobs. All e-mail deletion request will be promptly answered.
We understand that we are committed to maintaining your privacy; therefore, all information is registered on our systems are stored in secure bank data, navigations have the latest generation of public digital certificates, access to this information is restricted to authorized persons who are bound by contract to maintain the confidentiality of the information and not to use them improperly. All passwords registered in our database are encrypted and even disabled people and with access to database may not know your password; then, in case of problems with the password, you shall create a new password.
The curriculum data of the candidates are distributed only by the companies in whose trainee programs of trainee and stage you signed up spontaneously. Aside from this condition, Across does not assign nor sells any information provided by users of the site, under any circumstances, that is, your information is safe with us and will not be passed to third parties.
Across messages are sent only to the e-mail address registered by the user. The Across does not collect e-mails from mailing lists, non-commercial sites and does not buy lists of e-mails on the market.
With the user identification, it is possible to provide more accurate information during the different phases of a project. The Across offers everyone a support channel to answer questions and provide assistance in the use of the system. The service is done by e-mail through e-mail suporte@across.jobs from Monday to Friday from 8h to 20h, except holidays. Our service system will generate a "Ticket" which is a code/treatment protocol immediately after sending the e-mail for support, this code will be used throughout the support process. For questions, complaints or problems with our help desk contact our ombudsman at ouvidoria@across.jobs.
Cookies are information sent by the Across servers to the candidate's computer, which helps to identify their IP and efficiency of their browsing, simplifying the login, and being used in a security and authenticity of accesses, and also in internal control of hearing and preferences. The non-acceptance of cookies may result in problems of authentication and navigation.
The ACROSS is a property company of ACROSS GESTÃO DE CARREIRAS E SISTEMAS LTDA,, a limited liability company, headquartered in São Paulo, State of São Paulo, at Alameda Santos, No. 705, 4th floor, Cerqueira Cesar, CEP 01419-001, enrolled with the CNPJ/MF under No. 01640776/0001-39.
This policy replaces all previous versions. We reserve the right to change policy at any time.
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